Last Updated: September 15, 2026
These Terms of Service govern your use of the NovèaMed website and related concierge, medical coordination, wellness, diagnostic, travel, and support services.
By using our website or services, you agree to these Terms.
NovèaMed provides medical concierge and coordination services, including assistance with consultations, healthcare providers, treatment planning, diagnostics, wellness, recovery, travel, accommodation, and related services.
NovèaMed is not a hospital, clinic, physician, or healthcare provider.
We do not diagnose medical conditions, prescribe treatment, perform medical procedures, or provide emergency medical services.
All medical decisions and treatments are provided by independent licensed healthcare professionals and institutions.
Medical, wellness, cosmetic, diagnostic, and treatment outcomes vary by individual.
NovèaMed does not guarantee specific medical results, recovery times, treatment success, or outcomes from services provided by third-party healthcare providers.
Doctors, hospitals, clinics, laboratories, wellness providers, hotels, transportation providers, and other third parties operate independently.
NovèaMed is not responsible for their independent clinical decisions, services, policies, or actions except where required by law.
You are responsible for providing accurate and complete information, including relevant medical, travel, and contact information.
You should discuss all medical risks, benefits, and treatment decisions directly with your healthcare provider.
Website pricing may represent starting prices or estimates.
Final pricing may vary depending on treatment, provider, destination, travel, accommodation, diagnostics, and selected services.
Applicable payment terms will be provided before services are confirmed.
Cancellation, rescheduling, and refund terms may vary depending on the applicable provider or service.
Third-party cancellation fees may apply.
Clients are responsible for maintaining valid passports, visas, travel documents, insurance, and other entry requirements.
NovèaMed may assist with coordination but does not provide legal or immigration advice.
Website content is provided for general informational purposes only and should not be considered medical advice.
Information, services, pricing, provider availability, and package details may change.
Website content, branding, graphics, text, images, and design are owned by or licensed to NovèaMed and may not be reproduced without permission.
Use of personal information is governed by our Privacy Policy.
To the extent permitted by law, NovèaMed is not responsible for indirect losses, third-party medical decisions, treatment outcomes, travel disruptions, or services provided by independent providers.
Nothing in these Terms excludes liability that cannot legally be excluded.
We may update these Terms periodically. Updates will be posted on this page with a revised date.
For questions regarding these Terms, please contact:
NovèaMed
Email: contact@noveamed.com
WhatsApp: +1 415-297-7844